Special CPID Server Guidelines & Rules
Mexican Operator Lock: MXO
- This carrier includes an additional MDM-style lock. Even after a successful job completion, the phone re-locks within minutes after a reboot.
Pre-Processing Checks
T-Mobile / Metro Devices Warning
- T-Mobile and Metro devices have an internal database. If the device is not paid off but unlocked via CPID server tool, it won't work on T-Mobile or its prepaid MVNOs (Simple, Metro, Ultra).
- Before processing, check directly on the T-Mobile website to confirm the device's status.
- Visit the T-Mobile site. If the IMEI search shows "We can’t confirm that this device is unblocked," it won't work on T-Mobile towers.
Adherence to These Guidelines
- Ensure the device isn't locked by device services, payment services, KG, or MDM.
- If the device has been tampered with or its EFS has been altered, it is Not Supported.
Adhering to these checks ensures efficient processing. Thank you for your cooperation!